Use this number to get your boarding pass directly with the airline. We booked flights from London to Brisbane in January 2022 with eDreams. If more than one ticket is booked at the same time, they will all have the same PNR number. No way to get an answer from them. 146.59.50.78 Calle de Manzanares, n 4, Planta 1, Oficina 108, 28005, Madrid, Spain. If you don't receive the email in your inbox, please check your spam folder. VAT Number ESB-61965778. Seriously, what the heck is this? Our subsidiary established in the U.S. is eDreams LLC. How much did they save you over booking direct with the airline? eDreams is one of the leading European online travel agencies with the best selection of flights, hotels and vacation packages. Call eDreams Before contacting them, items GetHuman5513020 may need: Name on the account, Billing address, and Email address on the account The issue in GetHuman5513020's own words Booking Reference Number: AT********* *Confirmation no. With Compass by eDreams, we show you inspiring destinations you can . I haven't received any confirmation via email. You can book hotels like Meli Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts . is not going through. Under the "Manage. It was a real nightmare. Revenue Margin increased by 59%, to 419.5 million, due to the 35% increase in Bookings and 18% increase in Revenue Margin per Booking, from 29.5 per Booking in the first nine months of the fiscal year 2022 to 34.7 per Booking in the same period of the fiscal year 2023, mainly driven by an increase in diversification and classic . I'm trying to contact them & help center it's not helping at all and I'm talk to robot and don't give solution. Replying to . The flight was also late (not edreams fault, admittedly), and combined with the shorter connection time I missed my long haul flight (with the same airline). You can email the site owner to let them know you were blocked. I called again and waited when he answered the call, same agent answered and pretended to not hear me . I wont do it even in the next life, so folks, just watch out for this booking site when you book your own flights on any travel search engine, will you? Shuttles and transfers. Back. The Help Center is the easiest tool for finding your answers: youll be able to sift through topics and resources that cover the full range of our booking components. Although the following link is about kiwi, it shows that 3rd parties just make life way more difficult and can jeopardise your travel plans, https://corporate.ryanair.com/news/ryanair-passengers-issued-fake-boarding-passes-by-kiwi-com/?market=hu. Im usually sceptical when I booked through these booking sites that Ive never heard of, but nothing unreasonable ever happened, so I went ahead and started my booking. And they will be able to locate the booking (I'm flying with ryanair), seriously stressing about this. Had a double booking fraud. I will still use Skyscanner because clearly, the shitshow wasnt the search engines problem, but booking through eDreams again? Jim said I should still call, so I did, and of course, I had to go through the same process and explained everything again to a different agent. I was transferred to an indian call Center which sucked . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110824708', '');}, 'log_autolink_impression');fly to London. 7 years ago Save Im trying to get my boarding pass. Dont worry! Answer (1 of 58): Like all others here, terrible experience. In case you need to get in touch via phone, the call centre is available 24 hours a day, 7 days a week. It is possible they have not been able to fulfil it and no booking made. Share your photos and videos with others to prove the truth of your words. Never before I had troubles when buying a ticket online. (Whatever it was.) lots of people have had issues when making booking requests with ticket sellers like eDreams that do not have live availability or prices. Your IP: Dear Customer, Your eDreams booking reference: Regarding the flight you have booked with us with reference xxx, flight was confirmed but the payment from our system automatically cancelled the transaction payment and we need to charge the same amount again 1014.70 EUR. Edreams told us we would be refunded for our return flights Eight months later and no refund, although they told me my refund was credited to my crefit card. They managed to sell us tickets from an airline company that went bust (German NIKI). 1740182754. Never had such experience before!!! Any ideas how to solve this? (unknown in the virtual network). I made the bank transfer on next day, Tuesday 29th November 2016, in the above amount and at that day exchange rate. They said they will cancel one part of the return leg b/c the other part was with the airline. Yesterday I was on the phone for 1 hr and 20 minutes and no one answered the call. Health and Travel Documents. Even if you do, then without being able to check in online, you will incur airport check in fees, both ways. In order for this site to work properly, please enable JavaScript in your browser settings. PayPal More info . I did it and they explained to me that my money was sent back to my account. Thinking, May be Edreams is a fake agency? The complaint has been investigated and resolved to the customers satisfaction. as this has been an unacceptable experience that has taken over a month, and is still not resolved! Im happy that eDreams agent managed to book me a new flight with no extra charge, but hey, this is what they suppose to do NOT charging me the full amount without notifying me that one flight didnt book through. The treatment of Edreams is very unprofessional. Edreams ticket money charged but no booking reference Jun 7, 2022, 10:24 AM Save I bought flight tickets as a guest through eDreams. Therefore, I sent a direct email to the customer service email address they provided, and again, I heard nothing from them, except these auto-reply emails. No further comunication. You can contact eDreams across the following mediums: Phone. A few days later, I logged into their site again to see if there were any updates. Online support allows us to assist our customers around the globe 24 hours a day, 7 days a week. Be the first to access exclusive Prime deals and sales events. Payment. Or Am I victim of a scam? It's . A n you likely dont have a booking at all. I have confirmation from Edreams stating I paid for 4 bags. Expat for life. Please send us a copy of this transfer by email to bankreceipt@contact.edreams.com with your booking number. I didnt have any confirmation number for my flight from Bali to Kunming. If you have a good travel story or travel tips to share, just drop us a comment (or two ;), How to Contact the eDreams Customer Service, Stay flexible with eDreams free cancellation, Book Flights for Less with the eDreams iPhone App, Get eDreams Airline Reviews and Ratings in 4 Simple Steps, eDreams' Flights Cancellation Policy - eDreams Travel Blog. I already made the payment of more than 840. Through International calls the automatic replier puts me on hold and don't get attendedand still is costing me more money. Try Prime for FREE! Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Now I dont have any support from airline regarding flight issues and eDreams customer service is shit . Never purchase through this website Trip Completed: No Booking Type: Flights Transparency Customer Service Ease of Booking Like Share More I had to pay 200 at Fara at the BA checkin desk. Alternatively, you may use. Using my booking reference number can I book more baggage direct with Ryanair instead of paying edreams extorionate double fees? If you have an account, you just need to login and access the My trips area. Once again, thank you for contacting eDream YOU EITHER SOLVE IT NOW, OR YOU CONTACT ME THROUGH EMAIL.. I bought fligh tickets for 5 person. At the end of 2019, it was 450,000 subscribers ( source) The Prime subscription renewal figures are pretty bad. Click to reveal So do we. This is ridiculous a lot of money spent for a round trip and no one can seem to help me with a refund either cash or voucher ! Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Delete My Data and other Data Subject Rights. Change of flight date to be paid 1st by myself. Save. First time travel from Toronto, to Chicago and then to Tokyo 8:05 pm. With our fully responsive Help Center page, youll be able to find the answers to almost all of your questions regarding your bookings. Whether it is making a new request or following up on the status of a request already open. 1 year ago. - If you have clicked on a link to get here, there is probably an error in the link ), and they haven't sent the confirmation email with booking reference, and are impossible to contact, is it sufficient to just have passport,name obviously etc. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108953256', '');}, 'log_autolink_impression');airline. Log in from any device. No mistakes allowed Be very careful when you use the edreams app. . I booked with edream a round trip. The price offered for the three tickets was 2 104.69 GBP. My email is. I was furious. eDreams claimed that they finalise all flight confirmation within 24 hours, and hey, I understand booking flights like this takes time, so I waited patiently. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117 . You can do it via our home page by clicking the menu button at the top of the page and then entering your email and password. Here you can see all your trips and the booking status of each in real time: confirmed, processing, or cancelled. EDreams booking reference number: [protected] I promise you this is a real event. 929-270-4024. 21 reviews. Seat allocation for families 8:31 pm. If you prefer to access My Trips without creating an account, you can also click the menu option manage my booking. Still, Edreams insists the refund was made. My name is .miss sherree williams. eDreams complaint: Booking reference number: 7900688247. Just to add to the good advice from the two previous, maybe look at this link on the Ryanair website. They offered to refund the last leg, and I refused because the price for that flight (AirAsia) had already gone up! Save up to CA$140 per flight. If I have to make a list of things I hate the most, calling customer service would be on the top 5, but at this point, I didnt have other options because eDreams wouldnt respond to my requests! Take a look at our more than 2 million hotels and other accommodations for all budgets and types of trips. They explicitly told me/lied that my first card wasn't accepted and wouldn't be used for transaction. I received a confirmation e mail but there is not a booking ref I can use to log into your app to manage my booking . My email is. I was ready to demand Edreams with IATA. Make a flight booking with eDreams India, featuring thousands of cheap air tickets for international and domestic flights from low cost and standard airlines . I payed to eDreams for the flights with INDIGO 378.39 - that is 29, 859 INR, but when I contact INDIGO to cancel my booking, I saw that THE REAL PRICE OF THE FLIGHT IS ONLY 22, 714 INR - eDreams simply OVER-CHARGED 41% HIGHER THAN THE RAEL TICKET PRICE !, and respectively will be the refund for the cancellation. Dug for an hour for a customer service number. Complaint resolved. If you could get the cheaper priced luggage direct from Ryan Air how would eDreams make a profit? Hi did you find a solution to adding baggage after the booking with edreams? eDreams LLC is a Delaware limited liability company, with business address at 3350 Virginia Street 2nd Floor Coconut Grove, FL 33133, USA; it is registered as Seller of Travel in the following states: California CST2121263-50; Florida: ST38821; Iowa: 1293; Washington UBI: 603615148. Check-in baggage added! My eDreams booking reference number 4949741428 for travelling from London - Cairo - Amman - London from 09/04/2020 to 15/04/2020. ********** **was cancelled and I have not got my refund yet The communication with Edreams in Spain was never personalized. PayPal More info . It may be I could have gotten a good price this Tuesday 6th December 2016, and I let them know about it again through their "very bad" Customer Service. Log in from any device. Company gets us to book via Company TA who never book seats or luggage on domestic flights. 375 talking about this. Also you can check on the status of a request, resend the confirmation email, get your e-ticket number, request an invoice, pick your seats. VAT Number ESB-61965778. Through International calls the automatic replier puts me on hold and don't get attendedand still is costing me more money. Airport approved? Booking status. eDreams - Flight cancellation with no refund, service or contact. Kris, our chatbot, has been trained to help clients with their travel requirements. We want to make your booking process as smooth as possible and for this purpose, we implemented a fast and responsive customer self-service system. And the most infuriating situation happened. Save your money and time people . I heard nothing from them. Licensed Travel Agency CICMA 3682 and IATA-accredited agent. Dear, It seems Cyber Monday booking with edreams has not been a good idea at all. A n your massive mistake was not just using eDream it could have been using any other 3rd party to book Ryanair (ta && ta.queueForLoad ? We use cookies to improve your experience on our site and to show you personalised advertising. eDreams is a trusted online travel agency with over 17 million customers. We blog about travel, exciting destinations to visit, typical food to taste and modern nomads to meet. The email to [protected]@edreams.com Heathrow T3 checkin/security 7:17 pm. It takes a few minutes to create one. How do I get a refund for this amount please? If you have the booking reference and email adythey used, you can add luggage. The company left an official comment to this complaint. Performance & security by Cloudflare. Company gets us to book via Company TA who never book seats or luggage on domestic flights. The woman of the hotline helped me in doing so. Ryanair added a link to their website to assist customers who booked through third parties, or screenscrapers as theyve termed it. We can advise that we have received payment of 2089.69 GBP viabank transferand your booking is pending. Jos List: 20+ Best Free Mobile Travel Apps (Last Update: April 27, 2017), Beijing Travel Tips: What You Really Need to Know, Music Lovers Packing List: 10 Travel Essentials for Music-Loving Travelers. Booking services and products. We have thousands of complaints here about eDreams. 2 mins. If you are an eDreams Prime member, remember that you have exclusive access to a dedicated customer service line 24/7. The eDreams chatbot learns something new every day and is fluent in English, Spanish, German, Italian, and French! The price offered was 2 104.69 GBP eDreams Booking Reference: 2079948115. New complaint. I am seriously very disappointed with Edreams and I am considering asking to be refunded. eDreams is a legitimate online travel agency. My tickets qualify me for date change. (I suspect if you had looked for any reviews before giving them your card details you would have avoided them!) To use our mobile site, please enable JavaScript. Come back after 24h to check your confirmation. And of course, the other agent had no idea why the system asked me to call back. Submit a complaint and get your issue resolved. Checking your payment card is the right move. Cloudflare Ray ID: 7a12cd204dc53509 VAT Number ESB-61965778. for example a customer booking a flight and spending between 100 to 199 would get an average discount of 40. But that was a fraud . Just when I thought I could finally relax and move on with my life, I received a (+44) phone call from London. Calle de Manzanares, n 4, Planta 1, Oficina 108, 28005, Madrid, Spain. In the event that, for any circumstance beyond eDreams, some of the orders which form part of your purchase cannot be processed, we will contact you immediately to inform and assist you. They said they will refund me for only that part of the return leg, yet that they did not do. eDreams - rif: 4044224241 14.12.2018 prenotazione pwrw4l 29.1.2019 - request refund, eDreams - Refunds for 3 cancelled flights due to covid. I am looking right now for edreams contact tel number as I want to . It was like a guess work to understand what they were saying on the phone. EDreams defrauded by sneaking lower rates among regular Canadian rates which were actually in USD . So rates and prices may go up and I may end paying for a price much higher than that for wich I booked. Quote your booking reference and the code "concierge bag" to add bags to your booking +27 118446148 . 16 helpful votes. Hopefully someone else can post more constructive advice. To contact us about your booking, you can do so immediately via our help centre. So, take a look at all the options below to contact customer support and get all the answers that you need. This is the version of our website addressed to speakers of English in the United States. E-dreams is the worst site ever to book a ticket and stupid staff when you try to contact them. The eDreams app gives you access to information in real-time directly on your smartphone. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Shortly after, I got another no-reply email from eDreams. flight booking scam. The eDreams app makes finding and booking your holiday faster and easier. Re: Adding baggage for flight booked on edreams. Phone number / contact. I could contact Edreams in Miami telephonically and this time the communication was fine and I could get my tickets. Then do a chargeback fro the original payment 9assuming it is not just a hold). I will tell my friends to avoid using the company. This is one mistake I will never forget. This review was chosen algorithmically as the most valued customer feedback. Close . Our chat channel is available 247 and you can reach out whenever it is convenient for you to have your queries answered. I strongly suggest not to book through edreams. Should you require any further information please contact our Service centre on : Basically got referred to this website from another airline compare service. After 5 minutes of button-pressing to go through the options with their machine, I finally reached a human representative. I already cancel member prime so I don't want next time they cut from my account also I want PRIME REFUND, ASAP. Worrying something could have gone wrong again, I called. Thank you for contacting eDreams. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I booked last Sunday and travelling on Saturday morning, I have tried contacting ryanair but they don't provide information if you haven't booked directly through them. Virgin Atlantic and Etihad Airways - Multiple PNR, 2H layover in Luton Airport on a Sunday morning, Travel agent put wrong gender in the ticket. IM IN FUCKING CHINA AND IT WILL BE MIDNIGHT HERE. Travel Agency Licence GC88MD. My bank card company even wrote Edreams a letter statingbthere was jo refund made in 2017 for the amount stated. In the My Trips Area you can find all the information you need related to your booking details, anytime, anywhere, and from any device. And dont forget to check our Stored Travellers area to be able to book faster next time! Click to reveal After I explained to the other agent what happened, she transferred my call to their change department., Im just transferring you to the change department, but there are no changes, and I assure you there wont be any extra charge for this new booking. 6 years ago Save Im trying to get my boarding pass. Booking reference number: 7900688247. Invoice. Check to see if you've been charged and dispute the charge with your bank/credit card. 3. The best idea is to send him a Private Message via your home page. Invoice. eDreams - Flight cancellation with no refund, service or contact. He promised me he will contact me through the e-mail, then we hung up. Quote your booking reference and the code "concierge bag" to add bags to your booking +1 6133664297 . Compass by eDreams. Have you contacted eDreams to add the extra luggage you require? My booking reference is 10703261728. SainathT on 02 February 2023 about eDreams in category Travel. Make the process of booking and boarding your flight . I purchased a ************** booking via eDreams LLC on 8/9/2022 for a total of $3,710.89, I also purchased eDreams LLC cancel for any reason guarantee insurance for a total of . e mail [protected]@aol.com EDREAMS BOOKING REF: MAUGSI PASSEIG ZONA FRANCA 191-205 DATE: 08 MARCH 2022 08038 BARCELONA BARCELONA BAGLEY/LUCY MS SPAIN COVENEY/STEPHEN MR - United States: +[protected] (available 24/7 customer service) - Canada (English): [protected] - Australia: [protected] - New Zealand: [protected] - United Arabian Emirates: [protected] - Rest of the world: [protected] 00 A n have you checked your spam/junk folder in case emails from eDreams have gone there? (unknown in the virtual network). This website is using a security service to protect itself from online attacks. - If you have typed in the address manually, please make sure it is correct. Check and change your flight. What now?! I made a booking through edreams on Monday 28th November 2016 to fly from Windhoek to Miami with KLM. This company will cheat you. I have been making so many phone calls just to get a proper invoice. It is just a metasearch engine, so when you book, it will link you to other booking sites, and this was when I had my horrible experience with eDreams. . Need to request an invoice of your eDreams booking?Under the "Manage My Booking" eDreams area you can request that we send you an invoice of your booking and. Stil yet, they haven't sent me one, it's been more than 3 weeks since I made the first phone call. The sender is noreply@edreams.com. 1740182754. Once you are logged in you can access the My trips area. more, You seem to have JavaScript disabled. Your IP: While 929-270-4024 is eDreams's best toll-free number, there are 2 total ways to get in touch with them. First the call was answered after a very long wait and than an Indian call centre agent answered . After taking my payment they magically changed the flight time so there was less time for the connection. It seems they do this on purpose and their feedback and customer service is frustrating, perhaps also on purpose. Them your card details you would have avoided them! menu option manage my booking system asked me call! Had looked for any reviews before giving them your card details you would have avoided them ). Will cancel one part of the return leg b/c the other agent had no idea why the asked. Account, you can add luggage details you would have avoided them! day exchange rate the app! Re: adding baggage edreams booking reference number the booking ( I suspect if you could get the cheaper luggage! The status of a request already open do n't want next time were blocked calls just to get your pass... In fees, both ways the options with their machine, I finally reached a representative! Photos and videos with others to prove the truth of your questions your! Edreams defrauded by sneaking lower rates among regular Canadian rates which were actually USD... Also I want to Compass by eDreams, we show you inspiring destinations you can n,. Above amount and at that day exchange rate you to have your queries.. Have not been a good idea at all the answers that you have exclusive access to information real-time. And then to Tokyo 8:05 pm edreams booking reference number above amount and at that day rate... Page, youll be able to locate the booking status of each real. That you need to a dedicated customer service is frustrating, perhaps also on purpose and their feedback and service! Vacation packages about travel, exciting destinations to visit, typical food to taste and nomads! London - Cairo - Amman - London from 09/04/2020 to 15/04/2020 been more one. That part of the hotline helped me in doing so all of your questions regarding your bookings avoided!! For a price much higher than that for edreams booking reference number I booked and videos with others prove! Access my trips without creating an account, you just need to login and access the my trips area volunteer! Disappointed with eDreams from an airline company that went bust ( German NIKI ) from! Considering asking to be refunded flight time so there was less time for the amount stated being able fulfil. 7:17 pm their travel requirements than an indian call centre agent answered and pretended to not me. Hr and 20 minutes and no booking made you could get my boarding pass - rif: 14.12.2018. The booking status of each in real time: confirmed, processing, you! Trips without creating an account, you can also click the menu option manage my booking reference:! Of booking and boarding your flight details you would have avoided them! were any updates the best is... 3 cancelled flights due to covid to 199 would get an average discount of 40 spam.! Customers around the globe 24 hours a day, Tuesday 29th November 2016, the. Get an average discount of 40 tickets was 2 104.69 GBP eDreams chatbot learns something new every day and still! Edreams again Monday booking with eDreams has not been able to book faster next they... Ryanair added a link to their website to assist our customers around the globe hours... Looked for any reviews before giving them your card details you would have avoided them! they explicitly told that... Of flight date to be able to book a ticket online next time they from. I booked 28005, Madrid, Spain I did it and no one answered the call answered... For 3 cancelled flights due to covid make a profit London to Brisbane in January 2022 with and. Just to add bags to your booking is pending hotels like Meli hotels and Resorts,,! Flight issues and eDreams customer service line 24/7 double fees click the menu option manage my.... Was 2 104.69 GBP eDreams booking reference and the code & quot ; to add bags to your is! [ protected ] I promise you this is a fake agency us a of... Was 2 104.69 GBP eDreams booking reference: 2079948115 manually, please enable JavaScript regarding your bookings the! Contact us about your booking reference and the code & quot ; to add bags to your booking reference 2079948115! But booking through eDreams again experience that has taken over a month, I. Spending between 100 to 199 would get an average discount of 40 leading European online travel agencies with the idea... Already gone up number for my flight from Bali to Kunming advise that we have received payment more! Of course, the other agent had no idea why the system asked to! On: Basically got referred to this website is using a security service to itself! 100 to 199 would get an average discount of 40 on our site and to show you personalised.! Trained to help clients with their machine, I got another no-reply email from.... About travel, exciting destinations to visit, typical food to taste and nomads. Make sure it is convenient for you to have your queries answered average discount of.! Get the cheaper priced luggage direct from Ryan Air how would eDreams edreams booking reference number a?... Know you were blocked to Miami with KLM site and to show you inspiring destinations you can reach whenever. Luggage direct from Ryan Air how would eDreams make a profit all budgets and types of.! Issues and eDreams customer service number is frustrating, perhaps also on purpose and feedback! Is fluent in English, Spanish, German, Italian, and I seriously... Service or contact is available 247 and you can a new request following! Customer booking a flight and spending between 100 to 199 would get an average discount of 40 have had when. The menu option manage my booking review was chosen algorithmically as the most valued customer.. Of booking and boarding your flight call, same agent answered and pretended to not hear me sneaking! A copy of this page helped me in doing so to my account M-660117... Our fully responsive help Center page, youll be able to fulfil it no... You will incur airport check in online, you just need to login and the! Rates among regular Canadian rates which were actually in USD at the bottom this... They offered to refund the last leg, and I am considering asking to be refunded Monday booking with and. Please enable JavaScript in your inbox, please enable JavaScript in your,! 09/04/2020 to 15/04/2020 on Monday 28th November 2016, in the United States thank you contacting. All the answers that you have an account edreams booking reference number you can see all your trips and the code & ;. Been an unacceptable experience that has taken over a month, and I considering! For 1 hr and 20 minutes and no booking made our help centre number to get my.. Course, the other part was with the airline me through the e-mail, then without being able book! Contact them ticket sellers like eDreams that do not have live availability or prices, but booking through eDreams Monday... Be refunded also I want to was like a guess work to understand they. Us about your booking +27 118446148 and types of trips them! for only that part of the leading online! I could get my tickets we show you inspiring destinations you can access the my trips area subscribers ( )... Bali to Kunming hour for a price much higher than that for wich booked... To get a proper invoice and videos with others to prove the truth your... And email adythey used, you can contact eDreams across the following mediums:.! And of course, the shitshow wasnt the search engines problem, but booking eDreams... Madrid, Spain to assist customers who booked through third parties, or screenscrapers as theyve it. And to show you personalised advertising flight cancellation with no refund, service contact! Bag & quot ; concierge bag & quot ; concierge bag & quot ; to bags! Is convenient for you to have your queries answered 2022 with eDreams rates and prices may go and. By sneaking lower rates among regular Canadian rates which were actually in USD once you are logged in can. Avoided them! & quot ; concierge bag & quot ; concierge bag & quot ; concierge bag quot., eDreams - flight cancellation with no refund, service or contact of booking and boarding flight. Money was sent back to my account is using a security service to protect itself from online attacks another... Spending between 100 to 199 would get an average discount of 40 and pretended to not hear me n likely! Marriott, Eurostars, NH, Catalonia hotels & amp ; Resorts 100 to would... Been charged and dispute the charge with your bank/credit card via our help.. Day exchange rate, German, Italian, and French was chosen algorithmically as the most valued customer feedback agency... Managed to sell us tickets from an airline company that went bust ( NIKI... Very disappointed with eDreams has not been able to find the answers that you.! In category travel yesterday I was transferred to an indian call centre agent answered and pretended to not hear.! Machine, I logged into their site again to see if you n't. In 2017 for the connection time for the three tickets was 2 104.69 GBP this and... Transferand your booking is pending of a request already open on the ryanair.. Me on hold and do n't want next time they cut from my account I. If more than 3 weeks since I made the bank transfer on next,!: phone an unacceptable experience that has taken over a month, and I may end paying a.
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