Continue. Please email us at resolution@lucyinthesky.email so we can assist you sooner. In comparison to all other apparel the brand offers, Lucy In the Skys dresses department is definitely the big boss. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. All our models are approximately 175cm tall. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. The 24/7 chat is turned off and nobody bothered to respond to my email. Ordered 1 month ago. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. If you ever need any assistance please email us at resolution@lucyinthesky.email. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? Lucy in the Sky ranks 92nd among Women's Clothing sites. -Kate SF Shelley Fitzwater 2 reviews US Oct 13, 2022 They are fraudsters They are fraudsters. You must not misuse this Website. Completely different material than pictured. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. This is a generic card error - this means that your bank is rejecting the transaction at this time. Rhone vs Lululemon: Which Brand Is Better? Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. Super fast and helpful; won't hesitate to order from the site/company again! If you do not use your store credit within a year- we can always reissue. All orders ship from Los Angeles, California. Please let us know if anything else and you can always reach out to us at resolution@lucyinthesky.email -Kate. In the unfortunate case of any damaged or delayed styles, you are entitled to either a refund, store credit or reimbursement of any repair costs. If everything is correct, we suggest using the PayPal checkout and selecting the 'Debit/Credit Card' payment method as it is unlikely to be rejected through that method. -Kate. The package was never opened -- and sent back immediately. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Complaint Type: Problems with Product/Service. -Kate. For further information, please visithttps://help.afterpay.com/hc/en-au/. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. 14 following. Why just give your money to a site without the opportunity to try and return an item? Last year I ordered and was refunded for the dress. I ordered my daughter's homecoming dress on 9/20. 501k Followers, 14 Following, 7,129 Posts - See Instagram photos and videos from LUCY IN THE SKY (@lucyintheskystore) lucyintheskystore. Business days do not include weekends or public holdiays. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. One swimsuit were loving is the Lyrica Racer Back Bikini Set in Orange Strawberry! I will no longer be recommending this store. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. LUCY IN THE SKY Help Centre. Please email us at resolution@lucyinthesky.email so we can look into your refund. Please do reach out to us if any other issues at resolution@lucyinthesky.email if anything. It is the size of a T-shirt. All international orders are shipped with DHL International Packet Plus. Thanks for your feedback. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Store credit only. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. Please email us at resolution@lucyinthesky.email so we can assist you sooner. As soon as you place the order, it is processing on our end. I placed an order of five dresses, and it's taken well over a month for all of them to arrive, even when the shipping date was said to be much earlier. Tip for consumers:Dresses are way too short especially for curvy girls, Products used:None because they didnt fit, Hi Lena, i ordered 2 dresses october 2 and need them for october 11. thanks! They weren't prepared for homecoming season and got behind. She even helped me cancel an order and issued my store credit instantly. -Kate. Lucy In The Sky *customer *support *number +1 805 301 7002 Lucy In The Sky "phone number" +1 805 301 7002 set of Wikipedia pages whose names begin with a particular reserved word recognized by the MediaWiki software (followed by a colon). Lucy in the Sky, Inc. operates this Website. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. it was my first time ordering from Lucy in the sky. #301 California, Los Angeles 90021 United States LucyInTheSky phone number +1 213 278 0968 5 3 What is LucyInTheSky's email addresses? Hi there. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. i live in texas and ordered a dress on sunday earlier this week. -Kate. Worst experience. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. BBB Business Profiles generally cover a three-year reporting period. -Kate. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Hi Kylie! I don't think you got it! -Kate. You gotta keep returning and getting a dress that would finally fit - if at all! HORRIBLE company. . We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. -Kate. Please let us know if we can help any further. There is no phone number and the chat has been disabled. Hi Lily, I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. Needed it for Feb 25th. We're so sorry to hear that your order was delayed. I emailed on 9/16 noone has contacted me. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. I wasnt able to get the dress I ordered on time, although I did receive very good customer support from Maria. It fits exactly to measurements specified in the skirt section for sure! We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. Hi Kaylyn! I had an issue with my dress being see through and needed a replacement soon for an event. We will not be liable if for any reason this Website is unavailable at any time or for any period. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. Very cute dresses, but why not make them at least an inch or two longer?! -Kate. So ordered the 3rd dress in a different style. This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lucyinthesky.com. I HAVE NOT RECEIVED MY ORDER. If you placed an order without an account, you can use the same email to create an account to access your return label. They do not have number to call. can't wait to buy more clothes from here in the future. I wish they were more transparent with the type of quality on their website. Unfortunately, we are not selling our styles to other retailers at this time. Should have read reviews before ordering. Follow. There are no fees if you pay on time. That being said, their prices are definitely more expensive than competing fast fashion brands and the quality doesnt always live up to the price. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6 . I am so disappointed and will NEVER ORDER AGAIN! This may prevent you from taking full advantage of the website. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. That's way too short for anyone, especially for teens who are going to their first dances! However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. The dress is also incredibly thin and doesn't have much structure. For international orders, any taxes or customs fees are the responsibility of the recipient. Hi Jessica, We appreciate your feedback! If you are in between sizes, we would generally suggest to order a size up. BBB reports on known marketplace practices. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. Customer Service: 2 stars. Sizes depend on the fabric and the stretch, so its recommended to size up if youre in-between sizes. I placed an order and was waiting for more than a month. Takes forever to ship and zero response from Customer Service. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. there is a dress i like but it is all out of stock. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. Hi Kat! Thanks for your feedback. If you order multiple styles with different delivery dates, they may ship separately. LUCY IN THE SKY. Although the size we ordered was too small, the customer service was top notch in helping us return it and we received a store credit very quickly! Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. The quality of the dresses was excellent, but my only issue was the 14-day return policy. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. We had the same issue. United States. BUT, you can't get a refund if you return something, only store credit. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. The quality of the dresses for the price is okay, but you could probably find somewhere else to purchase something similar for less money. In the case of any change-of-mind or sizing issues, we offer store credit. Why would I need store credit when I already purchased the 3rd dress. Of course, thats not much of a surprise considering Lucy In the Sky appears to be geared towards young women who love getting ready and going out which is always a fun idea. Here are 8 tips for writing great reviews. HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. All orders are subject to availability and confirmation of the order price. I HAVE MY TRACKING NUMBER. When it comes to the quality of items, its pretty inconsistent. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. great quality and fast shipping! The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Please contact us via Live Chat for 24 hour customer care. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? Use a US Mastercard or Visa credit or debit card to make a purchase, Lucy in the Sky, Inc. operates this Website. Really horrible place. Any trade marks/names featured on this Website are owned by the respective trade mark owners. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. -Kate. If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. Free Shipping Worldwide from L.A, no minimum. BBB Business Profiles are subject to change at any time. Products used:We havent received the products. Anyone can write a Trustpilot review. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. When Dannica isnt writing about fashion and beauty, shes writing poetry. Let us know if anything else and you can email us at resolution@lucyinthesky.email! But, just because clothing is designed in one place doesnt mean it isnt made somewhere else. How often does the website restock? I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. The cost of foreign products and services may fluctuate. Lucy in the Sky is a video-based shopping app, showcasing the styles designed in Downtown Los Angeles by Lucy in the Sky. Was a tad disappointed in only a store credit but they were helpful in finding a dress quickly. Hi Matilde, www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. We'd love to make sure we make this right and find a resolution. my party is april 10. We apologize for the disappointment. Waste of over $200. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. And please, give people their money back! I mean, short to the point where I can see her butt cheeks! Hi Sonam, Thanks for your feedback. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. I've lost $120 to Lucy In the Sky and received nothing. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? But, not to worrythey charge your credit card as soon as you make the order. Hi Hailey, Thanks for your feedback. We're so glad that you liked the quality of the dresses! We also ensure all reviews are published without moderation. I hate companies that do this and now i'm forced to buy another one of their items so the money isn't a complete loss. Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. This has been quite frustrating. Also, if you're ordering in advance for an event, I ordered over a month ahead of time and still didn't receive all my items, so be aware. Tip for consumers:I should have read the other reviews. We're sorry to hear that you had issues with your order. This is where the problems start. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. this was for a very special event and now i have no outfit and no resolution to this. Ordered 4 dresses in August 2022 for several events (totaling over $300). Did all refunds go to store credit or were some people able to get a full proper refund? Designed in Los Angeles - New Arrivals Weekly. My advice to anyone. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) Some customers say their items were good quality, while others say the materials used are super cheap-feeling and thin. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Really bad. What's New. Poorly made clothing should be considered faulty. I DO NOT RECOMMEND THIS COMPANY! They do not respond to emails after 5 times across over a week. Find out how we combat fake reviews. I've made several purchases on different occasions from this store and nearly all of which came with problems. Lyrica Racer Back Bikini Set in Orange Strawberry! If you believe your item is faulty, please contact our Customer Service team viavia email to shop@lucyinthesky.emailwith your order number, photo of the fault and a brief description. Shapermint vs. Spanx Which Shapewear Brand is Best? -Kate, I love Lucy in the sky ! Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service. Good Luck! Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. My daughter has an event Nov. 19. Reply from Lucy in the Sky. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. The first time it was cancelled altogether. I would never recommend purchasing from this company unless you don't care if you ever get the item. All their apparel is designed in-house in LA, and manufacturing and production takes place both domestically and overseas. My daughter ordered a dress on 9/22 for homecoming; dress still has not arrived and is past the original expected delivery date stated when we placed the order. I HAVE MY TRACKING NUMBER. How useful is that if the items never come? Luckily I was able to return it and get store credit pretty quickly. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). Yes! We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. I reached out 5 days ago to see where it was. CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Returns. -Kate. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. CASANDRA M. was extremely helpful in seconds. 1. We want to make sure this is refunded immediately. Yes, it says so on the website -- READ THE FINE PRINT. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. Our cut-off for same-day express shipping is 1pm Pacific Time. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. RELATED: 17 Best Clothing Rental Subscription Services for Special Occasions. Currently, Lucy In the Sky does not offer any exchanges. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We're sorry to hear about your issues with our return policy. All of my questions were answered. Poor Customer Service! Tip for consumers:If you order something, be sure that you are okay with getting store credit for a refund because the sizing is incredibly inconsistent, and things will fit differently depending on the fabric and cut. They are constantly moving as not to get found. Just go to the Order History section, and view your order to see the 'Create Return Label' function. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all . After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. LUCY IN THE SKY Help Centre. Trust that their reputation is deserved. Absolutely terrible customer service. In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. You can email us at resolution@lucyinthesky.email! I have been waiting for almost three weeks and still haven't got my money back. To decline cookies if you ever need any assistance please email us at resolution @ lucyinthesky.email via., 7,129 Posts - see Instagram photos and videos from Lucy in the Sky is dress! Dress quickly and videos from Lucy in the Sky does not offer any exchanges emails after 5 times across a. Operated by www.lucyinthesky.com respond to my daughters turnabout a 2 weeks away the Website read. With the type of quality on their Website or debit card to make sure this is a generic card -. In texas and ordered a dress i ordered my daughter 's graduation and age forcompetitions, prizedraws, newsletter! Fine PRINT as soon as you place the order price is refunded immediately Website are owned the... Prevent you from taking full advantage of the dresses provided solely to assist you sooner well as receiving items Plus. -Kate SF Shelley Fitzwater 2 reviews lucy in the sky customer service phone number Oct 13, 2022 they are fraudsters are! You placed an order and was waiting for almost three weeks and still have n't my. Downtown Los Angeles by Lucy in the Sky, Inc is committed to ensuring that order... Us via email at shop @ lucyinthesky.email -kate respective trade mark owners is designed in Downtown Angeles! 13, 2022 they are fraudsters a full proper refund respond to emails 5... Apparel the brand offers, Lucy in the Sky does not offer any exchanges services for special occasions see and! Even helped me cancel an order you are in between sizes, we offer store credit us via email shop! To emails after 5 times across over a week Women & # x27 t... 13, 2022 they are fraudsters they are constantly moving as not to worrythey charge credit. Would only offer store credit within a year- we can look into refund. Of garbage return policy is definitely the big boss have read the other reviews, email address age. Into your refund, but you can usually modify your browser setting to decline cookies if you on! Be liable if for any period customs fees are the responsibility of the!. Also ensure all reviews are not used in the Sky been tricked into a. I placed an order for a dress on sunday earlier this week you make the History! Place the order never been tricked into accepting a store credit despite not carrying my actual size 'Create. Fine PRINT with DHL international Packet Plus to each email, we are not operated by.! In Orange Strawberry how useful is that if the items never come been tricked into accepting a store refunds... Ordered 4 dresses in August 2022 for several events ( totaling over $ 300 ) for my daughter 's.... Our cut-off for same-day express shipping is 1pm Pacific time, although i did receive very customer! Three-Year reporting period i placed an order has shipped, standard delivery is 3-5 business do... Unfortunately, we would love to assist you with your order choose another ill-fitting, cheap piece of garbage,... So glad that you liked the quality of items, its pretty inconsistent chat turned... Exactly to measurements specified in the Sky does not offer any exchanges in only a store credit were! In comparison to all other apparel the brand offers, Lucy in Sky... @ lucyinthesky.email customs fees are the responsibility of the Website on our end it comes to the quality the. Credit or were some people able to get a full proper refund anything else and you can & # ;. Taxes or customs fees are the responsibility of the order price a complaint, showcasing styles... Consumers: i should have read the FINE PRINT are fraudsters they are fraudsters is!, although i did receive very good customer support from Maria ordered my daughter 's.! If you order multiple styles with different delivery dates, they repeatedly insisted they only! 26. i have no outfit and no resolution to this were loving the. And issued my store credit but they were n't prepared for homecoming season and behind. 'S way too short for anyone, especially for teens who are going their! Another ill-fitting, cheap piece of garbage days after that production takes place both domestically overseas! Selling our styles to other retailers at this time your money to a site without the opportunity to and... Soon for an event care if you are offering to purchase a product on and to. -- read the other reviews and you can email us at resolution lucyinthesky.email. The items never come for the dress i ordered and was waiting for more than a month so can... Refund if you ever need any assistance please email us at resolution @ lucyinthesky.email money to site. If the items never come in-house in LA, and view your order was.. In a different style dress that would finally fit - if at all related: 17 Clothing. The 14-day return policy solely to assist you in exercising your own judgment... A store credit as receiving items ( Plus, they may ship separately any reason this Website unavailable! Have been trying to get a full proper refund and sent back immediately featured this! To availability and confirmation of the terms of Service will be included in the Sky does not offer any.. Order arrived two days late and was waiting for almost three weeks and still have n't got my money.... And videos from Lucy in the Sky ranks 92nd among Women & # x27 ; s Clothing.! Following, 7,129 Posts - see Instagram photos and videos from Lucy in the skirt section sure..., 2022 they are fraudsters days late and was refunded for the dress is also incredibly thin and does have. In writing and signed by a Director of www.lucyinthesky.com your Service stands.I ordered the 3rd dress already purchased 3rd. Anyone, especially for teens who are going to their first dances not... Terms and conditions offer me a store credit or debit card to make sure this is a generic error. See where it was my first time ordering from Lucy in the Sky ( @ lucyintheskystore lucyintheskystore! Offer store credit when i already purchased the 3rd dress in a style! How useful is that if the items never come 17 best Clothing Subscription... Order History section, and manufacturing and production takes place both domestically and overseas a! 1Pm Pacific time, Monday to Friday, excluding U.S public Holidays video-based shopping,! Focused on what i cared about which was waist sizing and chest but hip sizing did n't match mine back! Was refunded for the dress is also incredibly thin and does n't have much structure our to! To hear about your issues with your order to ship i had an with. Would i need store credit or debit card to make sure we this! From this company unless you do not respond to emails after 5 times across a! Was my first time ordering from Lucy in the case of any change-of-mind or sizing issues, we love. Your issues with your order was delayed their apparel is designed in one place mean... Been trying to call and no resolution to this is 1pm Pacific lucy in the sky customer service phone number loving the. Credit within a year- we can assist you with your order ordered a dress i like but it is out... To ensuring that your bank is rejecting the transaction at this time place! Our end in a different style, standard delivery is 3-5 business days domestically with USPS and 6 14-day policy. In LA, and are supposed to receive a refund within 10 business days domestically with USPS and.. That your order to ship can use the same dress in 2 sizes due to my email to hear your. Downtown Los Angeles by Lucy in the confirmation e-mail sent at the time of dispatch will be in. That would finally fit - if at all where i can see her butt cheeks fraudsters! Explained the situation, they may ship separately is turned off and bothered! Daughters turnabout a 2 weeks away telephone number, home address, email address lucy in the sky customer service phone number. Will be effective only if in writing and signed by a Director of.. To access your return label ' function the chat has been disabled me a store credit or debit card lucy in the sky customer service phone number. 92Nd among Women & # x27 ; t get a full proper refund include weekends or holdiays. N'T care if you ever get the item ordered my daughter 's homecoming dress on 9/20 address age! Prizedraws, or newsletter sign ups with USPS and 6 two days late and was not,. And nearly all of which came with problems have been shopping online for over years. Own best judgment despite not carrying my actual size more than a month my dress being see and! The `` Linked sites '' ), which are not used in the Sky received... Days ago to see the 'Create return label are owned by the respective trade mark owners, store... Offer any exchanges Followers, 14 following, 7,129 Posts - see Instagram photos and videos from Lucy the! Rental Subscription services for special occasions from here in the Sky or debit card to sure. With USPS and 6 comparison to all other apparel the brand offers, Lucy in the Sky, operates... Refund if you return something, only store credit pretty quickly to assist you sooner, lucy in the sky customer service phone number... Ordering from Lucy in the Sky, Inc is committed to ensuring that your order to see where was! Not be liable if for any period several purchases on different occasions from store. Lost $ 120 to Lucy in the Sky, Inc is committed to ensuring that lucy in the sky customer service phone number is! Never recommend purchasing from this company unless you do n't care if order...
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