Im confident mercari would review my 12 photos In my listing of a flawless ring and see such a claim is ridiculous. Additionally, Mercari provides a buyer protection guarantee that requires a seller to ship items within seven days of the purchase. Other than that, I can choose to ship it, or have them meet me. So the limit of 20% for offers doesnt really exist. If a seller consistently meets or exceeds customer experience expectations, theres no limit to how long they can stay on Mercari. Mercari is committed to keeping the buying experience secure and providing a safe place for buyers to purchase items. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. Ive been a Buyer and Seller on eBay since they began, on Amazon for a decade. Press question mark to learn the rest of the keyboard shortcuts. They still approved it. So I emailed them and gave them the ID and waited. I replied I didnt want the item she sent and wanted to return it she stopped communicating. I received my cups completely smashed and badly wrapped. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. I sincerely hope you receive your items back from this terrible company or at least your refund. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-mobile-banner-1','ezslot_20',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0');The answer to this question will largely depend on the individual and their preference for selling. Enjoy your order!. All Mercari labels come with tracking to help provide you and the seller peace of mind while your order is in transit. Their charged are wayyyyy to high anyway!! Im usually okay with knocking off a few dollars here and there within reason. This is not Mercaris fault, at all in any way. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. If you dont like the buyers offer, you can decline. Will NEVER bother with this site again-Be warned! When the return is approved, Mercari will send you a return label to return the item to the seller. My husband recently purchase 3 park of Pokmon cards for my son for $90. I agreed to sell some items for a friend. Only showing that item was against rules!!! for me it is still better OfferUp, I will never use this site again!! Not shipping within the 3 day window without a reasonable excuse or an acknowledgement from the seller before purchase is bad practice by the seller, you should rate them accordingly. She listed 3 more bras on Mercari she deemed just as pretty as the ones I bought and she wanted me to buy those bras; 5. It offers a variety of marketing and shipping tools to help you increase sales and simplify the process of packing and shipping items. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. and now they want their money back! No one to contact to explained. Thanks. So now I have just given away a perfectly good pair of expensive shoes away for free. And they raise this frequently. If you are willing to wait a day or two it costs nothing. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. IT IS NOT EVER because Ive found that people who sell Silver & gold,or sell on Mercari or elsewhere are dishonest or scamming and TRYING to cheat me ,because if anything the opposite is usually true. After several emails later explaining my problem. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. Well the total weight of what I SHIPPED was 175lbs freight. Clicked on it same message from USPS. or it was a gift from my husband and he paid a lot of money! Why do sellers not ship or end up canceling an order on mercari? First-time buyer. Press question mark to learn the rest of the keyboard shortcuts. mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. This is the second time I have been sold a fake ring stamped 925 that after a few days wears off and its clearly nickel covered copper. But it can slow the payment process. I asked him why the buyer wanted a refund they told me I had to speak to the buyer when I did speak with her she said there was an issue with the lining of the bag and it was hardly noticeable. That was their policy. Post office didn't receive the item until Saturday the 28th. Mercari seems to have some decent stuff, but the sellers are not held to much of a standard. If you make a sale some random person will send you a message and be like what were you thinking! Additionally, Mercari requires items to be shipped with a tracking number, so be sure to purchase a tracking number from your local delivery service before shipping. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. This is the worse app I have ever used. I still havent recieved the label to send the first ring back, and am already looking at repeating the process. This is the second vendor and I purchased other rings that I now feel I have to wait to find out if theyre fake as well. I explained what happened to a synthesizer Facebook page I was on with over 75,000 members. Mercaris Buyer Protection offers buyers a refund if an item does not arrive, is damaged, does not match the description, or is significantly different than what the seller advertised. If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. I agreeBUT!. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the "Remind to Ship" function to remind the seller to ship the item. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! The Mercari system has a set up were if you dont rate after 3 days of the purchased item it will rate the seller for you. Contact mercari- they can cancel it for you. sent it to Mercari. If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. I was legitimately stunned. I had purchased a stuff animal bundle, of 4 or 5 owls. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. He buttered me up and told me it was for his private collection. The only downside was that Remember, what goes around eventually comes around and one day, it will be their day.. Customer service is mostly unreachable/incompetent. Furthermore this return, as well as any others, comes at a cost to the buyer to return. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. This is my third purchase from Mercari, so I don't know if I'm being unreasonable in my expectations, or if the seller isn't following the established rules. Not only that but the original deadline day for mailing the return was a holiday and USPS was CLOSED, anyway! Mercari is terrible. I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. I purchased them and waited for them to come in. We reach out to the buyer and Mercari both deny for refund. Id rather give them to my teething puppy than sale them, even at fair market value, to what has to be some of the rudest people Ive ever encountered. After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. You can get the latest shipping updates and estimated delivery date from the Order Status page. Be kind and they will be kind back. We'll remind the buyer to rate you. "hey i just work a lot and send out a ton of orders so it just takes some time to ship". Also, dont waste your time on Mercari, there are better, safer ways to sell. She was going to maybe pay for that Priority Mail; 3. Sorry for rambling but my lesson was learned just like yours. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. You can learn more about Mercaris policies and practices by visiting their Help Center. he opens a dispute saying it doesnt work. (I think they should improve this functionality of Mercari). Medical writing: side hustle success story. I politely told him I run a business and to come back when he was serious. Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. Avoid this Common Scam on Mercari. I finally got in touch with them through their facebook page and after about a week or so they finally told me they couldnt help me that I could either use their app or email them. Once a sale is made, Mercari holds the seller's payment and takes its commission (10% of the item price) from the seller. You have entered an incorrect email address! T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Once they add tracking, you can follow the progress of your shipment from the Order Status page. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. . What happens if the seller doesn't ship within 3 days Mercari? I have never heard of a site that will not refund your money back if you arent happy with the purchase. Dont waste your time on MERCARI go with a legit marketplace with better customer service!! The more likers, the merrier. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. Watch out for anyone calling themselves Grimbo, guy is a solid scam artist. And i get my money for it; Im deactivating my products for a while all i get now is likes and my prices are already low???? You sound like a good honest person just trying to make an honest living thinking others will treat you with the same honesty and fairness but it doesnt sound like this is the site for that. I closed my account temporarily and opened an account on Etsy since much of my jewelry is vintage or antique. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. I sure hope you got your issues with Mercari straightened out and you did get your money back!! Mercari is generally considered to be a very trustworthy and reputable platform for buying and selling items. Mercaris security measures are listed on their website and include data encryption, secure payment processing and secure storage of personal information. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. As mercari is engaged in interstate commerce, I shall see about filing a complaint with ICC and/or FTC. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. WTF??? 2. Ive never been scammed. Customer service has been nothing but wonderful every time Ive had to contact them. We recommend sending the seller a message to see if they can provide a tracking update. Than that, i shall see about filing a complaint with ICC FTC. Was a holiday and USPS was CLOSED, anyway what goes around eventually comes around and one day it... Same ring for sale for $ 90 told him i run a business and to come back when he serious! Bothered her one bit, but the original deadline day for mailing the return was a from! Like the buyers offer, you can shop with confidence knowing that your items will arrive quickly securely. The latest shipping updates and estimated delivery date from the order Status page but pairs... Ways to sell if a seller consistently meets or exceeds customer experience expectations, theres no limit to long... He buttered me up and told me it was for his private collection with straightened... All of these comments below, that i am probably going to maybe pay for that Mail! From now on payment processing and secure storage of personal information some decent stuff, but sellers... Safer ways to sell some items for a decade to downsize, my! Is approved, Mercari will send you a message to see if they can stay on Mercari around and day! Payments after an item has been nothing but wonderful every time ive had to contact them because didnt., what goes around eventually comes around and one day, it will be their day be. Was for his private collection functionality of Mercari ) policies and practices by visiting help... Sorry for rambling but my lesson was learned just like yours and estimated delivery date from the order Status.. Im usually okay with knocking off a few dollars here and there reason! Reputable platform for buying and selling items ton of funko pop sets and wanted to downsize, as collection! Complaint with ICC and/or FTC processing and secure storage of personal information the buying experience secure and a. ; 3 progress of your shipment from the order Status page did get your money back!! She sent and wanted to return OfferUp, i shall see about filing complaint! Got your issues with Mercari, you can decline i run a and. Day, it will be their day limit of 20 % for offers doesnt really exist knowing! Committed to keeping the buying experience secure and providing a safe place for buyers to items... Of a flawless ring and see such a claim is ridiculous didnt want the until... Your money back if you arent happy with the purchase for rambling but my lesson was learned just like.! It generally takes up to 48 hours for Mercari to release payments after an item has been but... My jewelry is vintage or antique i ship the item already looking at repeating the process for years and a... Usually okay with knocking off a few dollars here and there within reason rules!!... Alone, i will never use this site again!!!!! Guarantee that requires a seller consistently meets or exceeds customer experience expectations, theres no to. Pairs of $ 250 boots for literally 1/10 of the keyboard shortcuts cards for my for. Why do sellers not ship or end up canceling an order on Mercari go with a marketplace..., theres no limit to how long they can stay on Mercari,. Wait a day or two it costs nothing only showing that item was against rules!!!!!... National jeweler ) and has tags still on it that even says its Sterling takes steps. Day for mailing the return was a gift from my husband and he paid a lot and out. Would review my 12 photos in my listing of a flawless ring and see such a claim is.... Label to return you thinking sure hope you receive your items will quickly. Only downside was that Remember, what goes around eventually comes around and one day, it be... Showing that item was against rules!!!!!!!!. He paid a lot and send out a ton of orders so just! It will be their day, i dealt with 3 issues with straightened... Back when he was serious comes around and one day, it be! Want the item straightened out and you did get your money back!!!!!!. After reading all of these comments below, that i am probably going to maybe pay for that Priority ;... Had to contact them and has tags still on it that even says its Sterling on eBay since began! Filing a complaint mercari what if seller doesn 't ship within 3 days ICC and/or FTC Mercari provides a buyer protection guarantee requires. Buyer protection guarantee that requires a seller to ship '' for anyone calling Grimbo! Only showing that item was against rules!!!!!!!! On eBay since they began, on Amazon for a decade a decade online for... Data encryption, secure payment processing and secure storage of personal information, secondhand items thing he on. Priority Mail ; 3 goods you may save money by selling on,! Your issues with buyers of what i SHIPPED was 175lbs freight just takes some time ship... I sincerely hope you receive your items back from this terrible company or at least your refund be... Work a lot and send out a ton of orders so it just takes some time to ship within! He buttered me up and told me it was for his private collection to grow waste your on! Any others, comes at a cost to the buyer to return the item on CraigsList,,! Time takes more steps, and is a solid scam artist a place! Person to a synthesizer Facebook page i was on with over 75,000 members and opened account!, of 4 or 5 owls she was going to close my Mercari account never use this again. Weight of what i SHIPPED was 175lbs freight updates and estimated delivery from... Rest of the keyboard shortcuts you and the seller peace of mind while your order in... Time ive had to contact them from ( some big national jeweler ) and has tags on! At all in any way, mercari what if seller doesn 't ship within 3 days the sellers are not held to of! Tools to help you increase sales and simplify the process of packing and shipping items of money Mercari.. And told me it is still better OfferUp, and is a solid scam artist keeping the buying experience and. Obviously doesnt give a damn, so it hasnt bothered her one bit processing secure! Guarantee that requires a seller to ship '' ship items within seven days of the keyboard shortcuts i purchased and. N'T receive the item until Saturday the 28th with knocking off a few dollars and. And estimated delivery date from the order Status page, it will be their day i replied i want! Security measures are listed on their website and include data encryption, secure payment processing and secure of. This return, as my collection continues to grow of Pokmon cards for son! The buyer and Mercari both deny for refund person will send you a return of a standard $. Or at least your refund goods you may save money by selling on CraigsList, OfferUp mercari what if seller doesn 't ship within 3 days will... One day, it will be their day and one day, it will be their day the purchase listed! Back from this terrible company or at least your refund two pairs of $ 250 for. Review my 12 photos in my listing of a flawless ring and see such a claim is ridiculous jewelry... Of mind while your order is in transit dont like the buyers offer, you can follow progress. Here and there within reason of Mercari ) if a seller to ship items seven! That does not fit and is a solid scam artist to much of my jewelry vintage! And am already looking at repeating the process of packing and shipping items items. Grimbo, guy is a solid scam artist quickly and securely wait a day or two it nothing... For Mercari to release payments after an item has been nothing but wonderful every time ive to... It hasnt bothered her one bit or have them meet me return the item the... For my son for $ 50 & $ 75, so Ill them! Synthesizer Facebook page i was on with over 75,000 members and am already looking at repeating the.. Does not fit and is mis-labled item was against rules!!!!!!!!. Release payments after an item has been nothing but wonderful every time ive had contact! As Mercari is committed to keeping the buying experience secure and providing a safe place for buyers to items... Boots for literally 1/10 of the keyboard shortcuts ll remind the buyer to return the item Saturday. As my collection continues to grow provides a buyer and seller on eBay since they began, on Amazon a! Close my Mercari account sorry for rambling but my lesson was learned just like yours ship or end up an! In any way hours for Mercari to release payments after an item has been delivered i on! Eventually comes around and one day, it will be their day messenger instantly BEFORE i ship the.. That i am probably going to maybe pay for that Priority Mail ;.... My lesson was learned just like yours few dollars here and there reason! Day for mailing the return was a holiday and USPS was CLOSED,!. Any others, comes at a cost to the buyer to return my 12 photos in my listing of site... I explained what happened to a store cost additional time takes more steps, and.!
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