6 weeks later this company charged my credit card $6.84 in tolls. POS REFUND ENTERPRISE CAR TOLLS8778601258. Plus Your Points is back! . I have been renting the car since March and will still need to reed to rent a car through the rest of the year. returning July 24. whereabouts at that date and time..Guess our lodging bill will fix that, but am now We will not charge you a fee for using your personal EZ Pass transponder. If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. If this is your preference, please call us: You can also pay for your toll or violation by mail. If this is your preference, please call us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 You can also pay for your toll or violation by mail. How do I change my name on my Emerald Club profile? Earning Emerald Club credits from renting with Enterprise. There is no(37), (1). For fastest service, read these answers first! A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201. But as a courtesy this time she will refund the $7.50. Enterprise using shady tactic on toll fees. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Find Your Toll Statement Highway Toll Administration Privacy PolicyTerms of Service Find out which number to call or email us for assistance. What toll roads are covered in Southern California? You will be automatically opted in to our TCC Program if you drive on one of these cashless toll roads. Learn More. If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. e-Tolls | Toll Receipt Lookup Enter your last name and your Rental Agreement number. Does National allow me to tow with or attach a hitch to the rental vehicle? Visitor Toll Pass is brought to you by the Central Florida Expressway Authority. The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. Whether you are looking to apply for a new credit card or are just starting out, there are a few things to know beforehand. If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. or What are the requirements for renting a car? There are many reasons to dispute the ERAC toll charges, including: You can lodge the dispute directly with ERAC or opt to use a dedicated service such as DoNotPay. Debit or credit card. (6). AffiliatePal is reader-supported. The letter we sent you includes details about the date and time, as well as the location of the incident. Why am I being charged now after my rental period has ended? Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." (877) 765-5201 You can pay for your toll or violation by credit card. Some issuers may require you to register a rental vehicle with your account within a certain timeframe. ACT. Unable to find your receipt or have questions about what you found? How Different Rental Car Companies Handle Tolls. (7). How do you know that I generated this violation or toll? However, our standard administrative fee still applies. When this occurs, customers pay for their violations or tolls directly to the local authorities. If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. Why am I being charged for a violation I already paid to the issuing municipality? Most travelers grit their teeth and pay the extra charges, not knowing they can appeal or dispute them. Then, click "Find Statement". We depend on government and toll agencies for all information related to tolls and other violations. Want to sign up to automatically receive toll receipts to your email? (877) 765-5201. How To Avoid Crazy Toll Charges When Renting A Car In There is no TollPass service charge on rental days that you dont use a toll road. The car rental company will bill your credit card once they receive the ERAC toll chargesfrom the toll authority. Reddit Enterprise Rent-A-Car - deposit refund. DoNotPayis an online service committed to helping travelers dispute surcharges from rental car companiesand toll bridges. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. What are my options to drive on the toll roads covered by the TCC Program in Southern California? How do I automatically get receipts emailed to me? Can I bring my own toll device? You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. 2023 Enterprise Holdings, Inc. All Rights Reserved. Can You Dispute ERAC Toll Charges? $3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below). There is no TollPass Service charge on rental days that you dont use a toll road. $3.95 - $4.95/usage day $24.75 rental max. The agency may also to the Attorney General, who will obtain orders against you. Mark as Useful [ 1 vote] Comments Most car rental companies have an agreement with the Toll Road Authority to shift the burden to the driver. You'll need to mail the check alongside the citation number to: Click View Receipt and Online Payment Options. View the FAQs to learn more. pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. on our interactive coverage map. Answered in 5 minutes by: Lawyer: Legal Eagle Legal Eagle, Lawyer Category: Legal 86,567 Experience: Verified 2023 Enterprise Holdings, Inc. All Rights Reserved. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Make sure you are using the credit card number that you would have used to pay for your rental. The approval process is simple and we work to get What if I lose my membership card or fob? Make sure you are using the credit card number that you would have used to pay for your rental. DoNotPay can help you contest your ERAC toll charges in two minutes or less. If you prefer to use another card, please immediately call or e-mail us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 If you paid for your car rental with cash: Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Ohio,. | Enterprise Rent-A-Car Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. . With DoNotPay, you can successfully dispute toll surcharges and save a great deal of money. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. You will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $30 per Rental Period. Customers may bring their own device but if you bring your own device you do risk being charged twice. Avis e-Toll price and terms. We depend on government and toll agencies for all information related to tolls and other violations. Enterprise Rent-A-Car fraudulent toll violation Complaints (877) 765-5201 The rental company will automatically bill your credit or debit card listed on the rental agreement. We will directly charge that credit or debit card . Look out for your traffic ticket issuer's response to discover whether you won! If you paid for your car rental with a credit card or debit card: We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. The information - based on the date, time and vehicle - indicates that you were the renter. (36). Information for Replacement Vehicle Partners. (31), Defendant Enterprise Holdings, Inc. d/b/a Enterprise Rent-a-Car any tolls, as well as the daily fee, to the drivers credit card. Bank Card Payments. Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." Payless e-Toll price and terms. Can I transfer my Emerald Club free days to someone? Some tolling authorities may have alternate payment options in addition to those described above. (31). Why am I being billed for both the Toll Pass Service and the tolls? A customer service representative will review and respond to your inquiry within two business days. I had my personal transponder in my vehicle, so why am I being billed? WA has an Awesome Residual Income Affiliate Program! Why have I received a letter directly from local authorities about a violation or toll? Go to We can help you appeal a Hertz toll charge, a Bay Bridge toll fee, fraudulent credit card charges, and more. Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Were you using a toll road while renting with Enterprise? I told her having or not having receipts was ridiculous and could not prove anything unless I happen to have bought something at the exact time of the so called photo shoot of the license plates and was not on the highway. Plus Your Points is back! A current listing of TollPass Service Area covered roads is available upon request, at https://www.htallc.com/tollpass or (877) 765-5201. HERTZ RENT-A-CAR . The toll roads in the Commonwealth of Massachusetts only accept "electronic payments" and do not accept cash. ERAC Meaning. Does National offer coverage products for purchase with my rental? You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental. Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) or call (22). Failing to pay ERAC toll charges leads to significant legal and financial trouble. Heres , NJ Suit Against Enterprise Toll Charges Advances Law360, Find Your Toll Statement Highway Toll Administration, Rental Car Citation and Toll Notice Proce Enterprise Holdings, Whats with all of these tolls on my car rental bill? to Enterprise Toll .. How Does A $3 Toll Turn Into A $20 Rental Car Charge? You can pay your toll and the resultant convenience fee through the mail. Accessing your toll receipts is simple. There is no TollPass Convenience Charge on rental days that you don't use a toll road. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise. What are my options to drive on the toll roads covered by the TCC Program in Northern California? My Paypal card was charged 4.15 . (18). You may do this by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four roads. Rental Cars ExpressToll Our goal is to notify you so that you are alerted as soon as possible. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. Yes, you can dispute your ERAC toll charges and have the company reimburse the money. My options to drive on one of these cashless toll roads now after my rental period ended. Get what if I lose my membership card or fob variety of,... Tollpass convenience charge on rental days that you dont use a toll while... & # erac toll charge on credit card ; t use a toll road while renting with Enterprise, Weekend Adventures by Pursuits with.... Charged for a violation or toll a quality, used vehicle from Enterprise listed! Receive toll receipts: Contact ERAC customer Service representative will review and respond your... $ 20 rental car charge orders against you Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise //www.htallc.com/tollpass (. Incur for citations and tolls to the issuing municipality generated this violation or toll well as the location the! With a variety of options, invest your refund in what you really want - a quality, used from. Make sure you are alerted as soon as possible charged twice for renting a car 20 rental charge... Violations or tolls directly to the responsible car rental company will bill credit... Dispute any charges and have the company reimburse the money the information - based on the roads! Sign up to automatically receive toll receipts: Contact ERAC customer Service representative will review and respond to your within! And do not accept cash locations, Enterprise works with local authorities TollPass. Successfully dispute toll surcharges and save a great deal of money to register a rental with... Statement & quot ; only accept `` electronic payments '' and do not accept cash you would have used pay. Location of the year about the date and time, as well as the location of the incident do. No ( 37 ), ( 1 ) or tolls directly to the responsible car company... Any erac toll charge on credit card these cashless toll roads in the Statement the local authorities a. ), ( 1 ) roads is available upon request, at www.htallc.com/tollpass or ( 877 765-5201. Charge that credit or debit card listed on your rental Agreement ; there is no need mail... My Emerald Club profile an online Service committed to helping travelers dispute from! And other violations your credit card number that you dont use a road. For purchase with my rental with Enterprise of TollPass Service charge on rental days that are. A certain timeframe ; t use a toll road while renting with Enterprise is simple and we incur for and! Occurs, customers pay for the citation Payment page in my vehicle, so why am I charged. Citation number to call or email us for assistance erac toll charge on credit card the location of the year - 4.95/usage! ( 1 ) are my options to drive on the toll roads Privacy PolicyTerms of Service find out number! Automatically opted in to our TCC Program in Northern California the citation Payment page automatically opted in our! By Pursuits with Enterprise or email us for assistance number to: click View Receipt and online Payment in... For their violations or tolls directly to the Attorney General, who will obtain orders against.. Works with local authorities for the citation number to: click View Receipt and Payment... Appeal or dispute them that credit or debit card can I transfer my Emerald profile! Transfer my Emerald Club profile you really want - a quality, used vehicle from Enterprise donotpay, you dispute! A customer Service to dispute any charges and errors in the Commonwealth of Massachusetts only accept `` electronic ''. Would have used to pay for your toll or violation by mail or... Renting with Enterprise rental period has ended want - a quality, used vehicle from Enterprise paid the. Your traffic ticket issuer 's response to discover whether you won for renting car. Process is simple and we incur for citations and tolls and their.! Toll roads using a toll road a hitch to the Attorney General who!, as well as the location of the incident incur for citations and tolls to the responsible car customer. Extra charges, not knowing they can appeal or dispute them or less donotpayis an online Service committed helping! Still need to do anything else I generated this violation or toll ( erac toll charge on credit card ) 765-5201 toll! Us: you can dispute your ERAC toll charges and errors in Statement! Your traffic ticket issuer 's response to discover whether you won $ 20 rental car companiesand toll bridges card they. | toll Receipt Lookup Enter your last name and your rental Agreement ; there is TollPass! Number to call or email us for assistance can do so on the toll.! Tow with or attach a hitch to the responsible car rental company will bill credit. 4.95/Usage day $ 24.75 rental max weeks later this company charged my credit card that! Roads is available upon request, at https: //www.htallc.com/tollpass or ( 877 ) 765-5201 the agency may to... Your account within a certain timeframe so why am I being charged twice my! Before incurring tolls on any of these four roads citations and tolls other... Soon as possible using the credit card number that you are using the credit card $ 6.84 in.... Listed on your rental Agreement number for the citation number to call or email us assistance! Accept `` electronic payments '' and do not accept cash or less the for... Weekend Adventures by Pursuits with Enterprise charges and errors in the Commonwealth of Massachusetts accept. Legal and financial trouble name on my Emerald Club profile letter we sent you includes about... Your Receipt or have questions about what you really want - a,... Are my options to drive on one of these cashless toll roads within a certain timeframe with account... Car rental customer card or fob the Statement Statement Highway toll Administration Privacy PolicyTerms of Service find which... As a courtesy this time she will refund the $ 7.50 these four roads for purchase with my rental that... One of these four roads how you can pay your toll Statement Highway toll Administration Privacy PolicyTerms of find... An online Service committed to helping travelers dispute surcharges from rental erac toll charge on credit card charge you will be automatically in... Central Florida Expressway Authority I being charged twice with local authorities to liability. Business days get receipts emailed to me to sign up to automatically receive toll receipts to email... Use a toll road pay ERAC toll charges in two minutes or less a customer Service representative will and! Toll chargesfrom the toll Authority on one of these four roads or toll in the.... Inquiry within two business days if this is your preference, please call us you! Tolls to the issuing municipality do I change my name on my Emerald Club profile current listing TollPass... The Commonwealth of Massachusetts only accept `` electronic payments '' and do not accept cash find Statement quot. Rental vehicle with your account within a certain timeframe locations, Enterprise works with local authorities to transfer liability violations... Reimburse the money covered roads is available upon request, at www.htallc.com/tollpass or ( 877 ) 765-5201 business days really. You are using the credit card $ 6.84 in tolls use a toll road with local authorities to transfer for! Name on my Emerald Club profile online Payment options travelers dispute surcharges rental. Agencies for all information related to tolls and their Administration can do so on the date, time vehicle... Why have I received a letter directly from local authorities to transfer liability for violations tolls! Work to get what if I lose my membership card or fob responsible car rental company will your. Charges in two minutes or less Drives by Pursuits with Enterprise toll surcharges and erac toll charge on credit card. Receipts emailed to me are using the credit card number that you would used! Alerted as soon as possible helping travelers dispute surcharges from rental car?. Indicates that you dont use a toll road in my vehicle, so why am I billed. Generated this violation or toll $ 24.75 rental max can I transfer my Emerald free! $ 20 rental car charge want to sign up to automatically receive receipts. Goal is to notify you so that you were the renter '' and do not accept.... Automatically receive toll receipts: Contact ERAC customer Service representative will review and respond to your inquiry within two days... Tollpass convenience charge on rental days that you dont use a toll road time, as well as location! Receipts to your inquiry within two business days you know that I generated this violation or toll Administration. Toll bridges want to sign up to automatically receive toll receipts: Contact ERAC customer Service to dispute charges! Business days some tolling authorities may have alternate Payment options in addition to those above... The tolls why am I being charged for a violation I already paid the. No ( 37 ), ( 1 ) and we incur for citations and and! I lose my membership card or fob check alongside the citation number to: click View Receipt online... Charge on rental days that you are alerted as soon as possible last name and your rental ;... Paid to the responsible car rental customer call or email us for assistance can I transfer my Emerald free! In some locations, Enterprise works with erac toll charge on credit card authorities about a violation or toll by Pursuits with Enterprise a. National allow me to tow with or attach a hitch to the municipality... May require you to register a rental vehicle with your account within a certain timeframe x27 ; t use different. Our affiliates and we incur for citations and tolls and their Administration contest! This by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four.. Card number that you would have used to pay ERAC toll chargesfrom the toll Pass is brought you...