It is referred to as a boutique style which has 4 resturants. We look forward to hosting you again soon. The meals were all okay to good but not really good like we had previously enjoyed. Everyone here is incredibly kind, helpful and works hard to please those who visit. This meant that we wouldn't always be able to use the pool we wanted to --again, a bummer when we had originally requested the swim up suite. Ocean view room, would suggest staying away from Bar area, not very private and could get loud at Dear Karen, Thank you for your kind words and great feedback. The beach and water were nice and we swam most days and this year, they did a great job of cleaning up the gulf weeds that have been a problem on most beaches shorelines but they were quick to have it removed daily for everyone to enjoy walking their beach and being able to go in and swim or snorkel Another chance to go and speak with Member Services about all the new exciting things being offered by Karisma we met with Rodrigo and Brenda who were great to talk with and once again made us feel like family as we have come to enjoy over the last 13 years. One of the on-site swimming pools at Margaritaville Island Reserve Riviera Cancun Credit: 2021 Karisma Hotels & Resorts. The guestrooms and suites at Margaritaville Island Reserve Riviera Cancun are divided into 9 categories, reflect an upscale, modern, coastal design influenced by the colors of the sea, sand and sky. There are only four restaurants, and only one, The Beach House, which is open for breakfast. The sales team is a bit pushy, but we opted in for the presentation, so that is on us. Latino's also had another old waiter friend Super Mario who did an amazing job serving and telling us all about the specials and what he would recommend. They all made us feel so welcome!! Margaritaville Island Reserve's 148 guestrooms and suites are a blend of island inspired casual design and luxurious comfort. Thank you again and we look forward to your next visit to Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! The staff speaks multiple languages, including English and Spanish. Lastly the best drinks served by the beautiful Damaris wherever we sat she would bring us our favourite drinks and even took time to teach me how to order in Spanish. Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? Latino's menu wasn't really of much interest to any of us. In the daytime they also had some fun entertainment around the pool area's and kept everyone involved if they wanted to participate. We work hard in creating a truly memorable experience for each and every guest, so it brings me great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience and in a special moment like your wedding. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. They also Dear Annie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. Their signature restaurant "Rita's Taco House" has some of the worst tacos I have ever eaten in the world. There are more places to choose from in the, Frequently Asked Questions about Margaritaville Island Reserve Riviera Cancun. Stay Connected With Margaritaville There's always something going on at Margaritaville, from exciting events to exclusive deals to new facilities for you to enjoy. Fins up! Our 148 guest rooms and suites perfectly blend carefree island design with high-end comfort. Most dinners we alternated between Latino's and Frank and Lola's. A staple of any Margaritaville experience, 5 oClock Somewhere is the perfect place to enjoy poolside cocktails, cold beer, and our world-famous margaritas at all hours of the day after all, were on island time here. The one time that my husband requested a drink with Patron, at the Compass bar, we were told it would cost more. We did. On The Island, surrounded by shops, rides, and restaurants. Among the various facilities are a bar, a garden, as well as a private beach area. The guestrooms have a fresh, casual and comfortable style, with touches of Key West, Fla., and Mexican Caribbean design elements. Read more We then had to pursue getting our money back which took until our second to last day and with a bit more persistance than I would have liked. My wife and I are already planning to return on our own next time to Margeritaville later this year or again in Feb. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Your license to chill begins as soon as you arrive at Margaritaville Island Reserve Riviera Cancn. Among the various facilities are a bar, a garden, as well as a private beach area. We have taken note of all comments, concerns, and suggestions mentioned within your review. The staff had a hard time keeping everything stocked up at the busiest times and often ran out of some items. The room had a strong smell of humidity and its walls, floors and furniture looked their age. Lunch most days was at Rita's taco house. From Josue (housekeeping and bar - 2 different gentlemen:), to Jesus bellman, to restaurant staff Frieda (hostess), Luis, Rubin, Sebastian, Super Mario, Tony, Heriberto, Antonio and many others, front desk staff Selina and Oscar, concierges Jairo and Alejandro and lovely manager Brenda. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga. The property is beautiful. The Cancun-area all . Not to forget the amazing Margaritas. We tipped a few and our butler previously, this time people were more freely tipping. Right from when we arrived we were greated with an old friend from Sensatori, the bellman Marcello and his coworker Jesus who made us feel very welcomed. Indulge in a sports massage, a manicure/pedicure, and . All rooms have a no worries tropical vibe with the modern conveniences and special indulgences that make them luxuriously comfortable, relaxing, and uniquely Margaritaville. Other amenities at this all-inclusive . We feel very honored to receive your compliments and thank you for sharing your wonderful review. Perla, the massage therapist was awesome! Please do not expect to find top shelf drinks at this resort. We recommend calling ahead to confirm details. Experience the Ultimate Adults-Only Getaway Coming to the Riviera Maya May 1, 2023 The first-ever adults-only Margaritaville Island Reserve resort opens in the Riviera Maya May 1, 2023, and it's now open for booking. Dear Hector, On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. The accommodations features a 24-hour front desk, room service and currency exchange for guests. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. The Prestige members-only dinners were okay, but they were set menus, not really any different than the regular menus, so it wasn't really anything special. This was our first trip to Mexico and Im so glad we choose this hotel the staff really makes this property special. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. What food & drink options are available at Margaritaville Island Reserve Riviera Cancun? Set in Puerto Morelos, 100 yards from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a fitness centre. The pools are lovely again very clean but a bit chilly. Dear BuddyBlack, Thank you for taking the time to share your experiences with the Trip advisor community. I knew we were in trouble when they did not ask for the temperature of our steak and we could not find a steak knife on the table. Report response as inappropriate Our room was beautiful well appointed, with a great view of the beach. Next the food--we ate at all the restaurants and had room service. We became Prestige Members when we first visited this resort when it was Azul. Serving exquisitely prepared Italian cuisine, Frank & Lolas is the resorts premium dining experience. Great time was had by our entire group. The concierge was very helpful in getting us a snorkeling excursion and an excursion to Tulum with a cenote swim and snorkeling. Our goal is to provide our guests a unique vacation experiences,so we are very happy knowing that you thoroughly enjoyed the time spent with us at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive. dinner at the beach house restaurant where they tried to pass a piece of shredded beef as a top sirloin. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. I am okay with this, because, again, the people are amazing. Initially we were not even that close--they adjusted this the second night, but we were still not attached. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. Its also a great spot for sipping your morning coffee or catching a game on TV. Carretera Cancun - Tulum, 5 Bahia Petempich Km. Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Now they both are grown men and mentioned they needed a change in resorts. They have a massive sandwich called the "Gordo" and was amazing not to mention the tacos, salads and burgers. It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. Just know they will offer great discounts if you listen to the Karisma sales pitch. An Upscale, All-Inclusive Margaritaville Experience Opened in November 2021, Margaritaville Island Reserve Cap Cana is the second resort under the Island Reserve brand, a partnership between Margaritaville and Karisma Hotels & Resorts. Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. We also didn't follow up on it, but kind of felt like we shouldn't have to? We never purchased wine because bottles started at $60 American. Check in was smooth and efficient. And when the works done, youll be in the perfect spot to celebrate. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. restaurant and the food is decent enough. Dear Victoria, Thank you for your kind words and great feedback. The winter 2023 visit: When we arrived at the airport, we were told our shuttle. Frank and Lola and Ritas were our preferred restaurants, but again, not anything to write home about. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. The infamous man who sells pottery in his stand on the beach and often times has a full house if people painting at his tables. We originally chose the resort for their gourmet inclusive food and (top shelf) drinks, their small size and because it was family friendly. more. The food left a lot to desire as well, with only 2 "specialty" dinner restaurants with terrible menu options and a buffet restaurant with very little options and bland food. The entertainment for the event and the s'mores fire was a nice touch. The stay in this hotel has been the most terrible experience in our 7 plus years of visiting Cancun and the Riviera Maya, as soon as you walk into your room you can tell it is an old hotel. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. All the staff were excellent there and it was one of the better breakfast buffets we had had. Our meetings spaces and amenities ensure all the peace and productivity you need. Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. Enjoy the chilled-out vibe, oceanfront views, firepits, and live entertainment. The beach is beautiful, when we were there very little seaweed, so you could easily swim and walk the beach with no issues. Are there opportunities to exercise at Margaritaville Island Reserve Riviera Cancun? We had a small issue and Arron very quickly fixed this and kept checking that we was ok. Thankyou Arron. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. Which popular attractions are close to Margaritaville Island Reserve Riviera Cancun? People and service=5 stars. I try not comparing to the other resorts, but inevitably its hard not to evaluate it based on some of our past experiences. Tripadvisor performs checks on reviews. This year we also met Andria who was always around the resort making sure everything was perfect. This was never remedied. We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. Food was fresh and delicious. Guests of Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma have access to a full-service spa, 4 outdoor pools, and karaoke. I wasn't entirely comfortable with this, but what were we to do? I had it 3 times that week. We then met Jairo who works as a Concierge and got us a balli bed for a couple of times with drinks and a lunch which was really a great experience. Jose Louis and Shirley were the best at the Liscence to Chill Bar. service would be about 25 minutes due to traffic--it was hot and were tired from travel, but that was fine. This year we were given bracelets to go and enjoy their little snack shop for daily coffee and pastries and wine, beer or pop which was a nice change so you could pick a certain brand that you liked to have in your room minibar. Needless to say we will not return and I will make sure to share my experience with anyone who cares to hear a true review about this property. The gala's food was okay, though, the main meal was somewhat cold when it arrived. The common theme here is that everyone you meet you see everyday are asking you if everything is "fins up" meaning are you happy and what can they do to keep it going that way all week.. Fins up! We stayed in a swim up suite it was fantastic very spacious very clean the amenities were fantastic its the first time iv ever used shampoo from a hotel it smelt incredible. We waited all year to go back for their Plantain and tempura crunch susi rolls which are out of this world. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. Margaritaville Island Reserve Riviera Cancn invites you to escape the everyday with a tropical change in latitude to the beautiful Riviera Maya. The resort itself have amazing food, fun events, and the most attentive staff imaginable. This is a buffet style. Our resort and destination are so spectacular, youre going to want to bring the whole gang. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. It is a smaller resort and we loved that about it. We ordered from the menu a few times at breakfast, which was good, but took a long time to arrive. Is parking available at Margaritaville Island Reserve Riviera Cancun? I can't leave out my oldest friend on the beach who everyone knows as Picaso. The room service was great never took long again always greeted with a smile. TUI BLUE Tarida Beach, Cala Tarida, Ibiza, Balearic Islands, Spain. The shuttle company arranged for us to go in a taxi, which we had to pay cash for, out of pocket. To join a welcoming . It comes out in a large can and they lift it off and it is a tower of nachos. Small resort (100+ spacious rooms), 4 restaurants (3 excellent, 1 good), extra points to use in small gift shop. They gave us many points to make up for the lack of swim up suite, to be used in Joe's Merchant store, which was nice, but the store didn't have that many things we wanted --though our kids loved getting junkfood there daily. Yes, free parking is available to guests. Margaritaville Island Reserve Cap Cana Special Offers 72-HOUR FLASH SALE BOOK NOW ENJOY UP TO 41% OFF Next Start planning your trip with Karisma Hotels Book Now Our 519 guest suites and 40 spectacular villas strike the perfect balance between comfort and luxury, with nautical decor and a coastal color palette inspired by the sea, sand, and sky. Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). Sun's out, fun's out. Whether you want to spend your time relaxing in a beach hammock, indulging in island-inspired spa treatments, or celebrating when its 5 oClock somewhere with a poolside cocktail, our resort puts a Caribbean twist on casual luxury. It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. 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