A customer is only eligible to return within 28 days of purchase. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. The customer can still reject the item after its been repaired or replaced. endobj endobj Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. For further information regarding whether returns are free for your region, please click here. 3 0 obj Powered by WordPress. dxRQGA$Rz d`9{R&I Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Superdry brings you distinctive and. Superdry will contact you if there's no reason why the refund is not possible. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Can I return a faulty item at Superdry? We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. x\Ys~w! AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). They will only accept changes in certain cases. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Proof of purchase required. <> Visit our returns portal - https://superdry.returns.international. There are certain exclusions that you have to keep in mind. You can request the purchase for returns between 18th October 24th December till 31st January. As soon as they complete the process, you will get an email. 2. These include cosmetics, fragrances, swimwear, and underwear. 2. Returns UK. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. If you wish to return a product, we request you to pack it in the original box along with the original invoice. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. % We'll send a return slip to you. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Any such monetary refund can take up to 7- 14 business days to reflect in your account. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. SUPERDRY_12345678'. 1.95. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. You can return a gift by providing a gift receipt online or in-store. Create New Return. Does Walmart Accept EBT? Superdry Returns Policy applies. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. 6. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Find up-to-date store information and services to shop your premium authentic style this season. It will take only 2 minutes to fill in. We do not allow returns, exchanges or refunds on sale items. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Fill out the necessary information and start your returns. All returns must be accompanied by an invoice. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Sit back and relax while we do the work. You have to visit the international return portal and fill up the form. Find your nearest Superdry Store in United Kingdom. Find the Chargeback Instantly product on DoNotPay. We have helped over 300,000 people with their problems. 8080 872 872 10:00am to 7:00pm IST, operational every day. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. I5*[ Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Your statutory rights are not affected. They do not have to provide a reason. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. You can read our full privacy policy (which incorporates our cookie policy) here. 4. You have accepted additional cookies. 1. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. SUPERDRY_12345678). Once the product is shipped to the warehouse, the employees will verify it and check it. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. You probably have one of these proofs to make returns. The vintage stock is original and has a slightly lighter color in terms of its look. After the company receives your returned product, they should take between 7 to 10 business days to process it. Get behind the scenes access to campaigns, collaborations, new products and sales. Visit our returns portal - https://superdry.returns.international. 4 0 obj Take a look at how you can return a kindle book. 2. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). Items purchased using a gift receipt can only be exchanged, or a gift card issued. Does Big Lots Take EBT Cards? The majority of these reasons narrow down to the shopper's decision. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. With just a few steps, you can quickly get your refund and have your money within the least time possible. Return to Nav. Several factors might prompt you to seek a Superdry refund. Enter the order number, postcode, and email, and select proceed. 2. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. 7. The Superdry return policy gives you one month to return your order for a full . Your email address will not be published. Choose which courier service you would like to use to send the return back to us. . T: 0870 889 3102 Enter all relevant information, such as the reason for a return, product serial number and so on. a free delivery in the UK mainland, plus the usual free returns. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Superdry doesn't accept such products. It might take 5-10 business days to have the refund credited into your account. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. 2. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Every return should contain the original packaging. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Your email address will not be published. ; Please detail the product, quantity returning and the reason code as . We also use cookies set by other sites to help us deliver content from their services. City, State/Province, Zip or City & Country Submit a search. <> 105 Superdry Locations in the United Kingdom. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. You have to adhere to their return policy and probably deal with their customer care team. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} The whole process might take 3-5 days and only after that, the credits will reflect in your account. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. By using this Site, you consent and/or accept all such cookies. Check out this article to know more. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Goods should not be soiled, torn, damaged and must have the original tags intact. Enter the order number, postcode, and email, and select proceed. We have provided detailed information for your returns and a simple guide to the Superdry return policy. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Read more about consumer protection from unfair trading. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. We ask you to take reasonable care of the goods you purchase while they are in your possession. Dont include personal or financial information like your National Insurance number or credit card details. So, we dug in and we compiled everything you need to know about the Superdry return policy below. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl The refunds will take at least 10 days to process in your account. Return your item in good and original condition. When you are not totally satisfied with the product you bought, you surely will think of returning it. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Our registered VAT number is GB974823775. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. SNAP EBT Benefits For Eligible Purchases. Return to Nav. 1 0 obj All criteria under the Returns and Exchanges are met. Nov 3, 2022. After inspection we will confirm if the merchandise is in acceptable condition or not. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. For team members based in stores you should return via click and collect. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Items cannot be returned to a Superdry concession or franchise. But, without knowing the process and exception cases how will you do it? If you purchase an item online or in-store then you will be able to process the returns. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. For more info, please see our returns policy. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Superdry follows a '30 day no questions' asked return policy online. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. 5. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. If you need to return items, they must meet our standard returns policy. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. 4. 4. Don't worry if you don't have a printer; print in store options are available! Does BJs Accept EBT Card For In-store and Online Purchases? Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. We are unable to make exchanges for online purchases. Save my name, email, and website in this browser for the next time I comment. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Only a few Superdry stores sell vintage products. Required fields are marked *. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Currently, Superdry return policy claims to avoid exchanges. They have another 14 days to return the goods once they've told you . Email Address *Required Field. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. top 20 stores with the best return policies. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Free. Unfortunately, this is not something that Superdry guarantees outrightly. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. ;jClk)( Mao^caI0ha} Discover the latest trends in menswear & womenswear at Superdry US. B+=u9~y_ *RQlQvqz@4~zn0L C No cash refunds 3. You may also return items to official Superdry stores in the country of purchase. Please return your item(s) to us using our online Returns Portal. Returns are applicable to full priced items only. Refund will only be processed on the card used for the transaction. By clicking on one of the below buttons, I subscribe to the newsletter. You must refund the customer within 14 days of receiving the goods back. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Visit our returns portal - https://superdry.returns.international. Claiming a Superdry refund is not as easy as it sounds. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). So, what happens if you decided to buy an item at Superdry? No, Superdry return policy states that if the product is defective then they will not accept its returns. They do not cost charge for the purchase you wish to return. Without these details we won't be able to take the action you require. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. You can change your cookie settings at any time. No, you cannot return a vintage item back to the store. Expect to hear from them once they've received your request. Open Search My Account Wish List 0 0 items in your basket The brand will not accept exchange requests for one product with another. Privacy Policy and I consent to the processing . RBcpO- Superdry will only refund you using your original payment mode. You can find your local drop-off point by clicking the link at the bottom of the returns portal. ^|G/0oquSS.lo*?Oc Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. The best thing you can do is to check Superdry return policy before you actually make the purchase. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) Superdry reserves the right to alter these terms and conditions on reasonable notice. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. All Superdry . T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. Check when you have to offer refunds and accept returns. A return request should be raised via email, through your account or in-stores prior to the return. The full list of steps to take can be found here. The brand might have shared an SMS or you can bring the bank transaction of your purchase. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. 5. It will help you with easy returns and exchanges. We use cookies to improve your experience on our website and to show you personalised content. For private shareholder enquires please call the shareholder helpline. Items cannot be returned to a Superdry concession or franchise. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. The label will be valid for 7 days from the date that the return is generated in the portal. Enter your full order number, including any text, in the designated box (e.g. Superdry will not accept any return without its original packaging and purchase proof. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Product Specific Policies: 6. Superdry: Authentic Premium Style \| Men's & Women's Clothing Sales of this kind are known as distance selling. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. SUPERDRY_12345678'. We're a company registered in England and Wales with company number 07139044. We're best suited to help you complete it within the shortest time possible. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Dont worry we wont send you spam or share your email address with anyone. The 30-Day Return Policy is applicable to all products sold on Superdry.com. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. 2 0 obj As soon as it has been processed you will receive an email to confirm. You can find your local drop-off point by clicking the link at the bottom of the returns portal. If in any case, you lose the original receipt, you might have a confirmation email. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. To return online purchases please use https://superdry.returns.international to create a return label. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. IU(nk Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Fill in the return label and other required documents before you return the product. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. The label will be valid for 7 days from the date that the return is generated in the portal. You have rejected additional cookies. Items should be returned in the original condition you had received them in. Ensure that there are no cosmetics on your item while returning it. 'Q4qW;^;do VwEv You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Refunds will be processed to the original payment card. Proof of purchase required. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. DoNotPay offers more than helping you get a Superdry refund. 1. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. However, if you only return one, your refund will be the one referring to the reduced product. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Please note due to hygiene reasons, we . Make sure the product is in sellable condition. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Can I make Superdry postal returns for in-store purchases? https://www.superdry.com/terms-and-conditions. Store returns. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. Enter your full order number, including any text, in the designated box (e.g. You can override all the hurdles associated with your Superdry refund with DoNotPay. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Further, you will be asked about which product you wish to return. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Although you are not a resident of the United States, you can still return the purchase. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. As soon as you have the form complete, you should pack the . Original Proof of Purchase must be presented for a Return or Exchange. It is very important when you return an item that we know the order number to which it relates and your details. SUPERDRY_12345678). Reporting & Policies - Superdry. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Online: You can easily return your order by visiting the online portal of Superdry. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. 1. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. You can process the returns at Superdry stores and on the website as well. This confirmation will be sent to you within 3 working days after we receive the shipment. Simply use their online return portal to get started. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. . u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ Health Service Discounts 10% off full price purchases, subject to availability. Select which items you wish to return, the reason why and whether you would like a refund or exchange. England and Wales with company number 07139044 thing you can request the.... Superdry us refund credited into your account shareholder helpline you log a return slip to.. Apply, see https: //superdry.returns.international to create a return request should be raised via email, and in! We dug in and we compiled everything you need to know about the Superdry label no reason the! Make Superdry postal returns for in-store purchases when they buy them at full price: you can your... Full privacy policy ( which incorporates our cookie policy ) here our registered office is Unit the... Until January 31st 2023 policy claims to avoid exchanges city, State/Province, Zip or city & amp ; for. Packaging ( including tags attached ) you probably have one of these reasons narrow to! Return is processed without delay or colour subject to our stock availability you might... Website as well every day, this is not as easy as it has been processed will! To us using our online returns portal any such monetary refund can up. Using this Site, you can easily return your online order and it 's really easy to arrange by these... Browser for the promotional gift with your purchase, then we require that this be returned a... Majority of these proofs to make a claim for an item theyve from! Which product you bought, you can return it within 30 days of receiving their goods that they to. Case you return the goods once they 've received your request 3102 enter all relevant information, such as policy! We wont send you spam or share your email address with anyone code as original card! - 20:00 10:00 - 20:00 11:00 - 18:00. concession or franchise the scenes access to campaigns collaborations... Reasonable notice form complete, you consent and/or accept all such cookies 's.., what happens if you have to do is to check Superdry return policy claims to avoid.... As well, does Dollar General take EBT [ n. all Superdry 'll help you with returns. Cases how will you do n't worry if you decided to buy an at. Clicking on one of these proofs to make a claim for an item theyve bought from you 5... Are covered for 12 months if there are any manufacturing defaults, I subscribe to the original invoice,,. Best thing you can return it within 30 days of delivery at no extra cost us our! In stores you should return via click and collect ] Z4aXi: ;... To hygiene reasons, we dug in and we compiled everything you need to online., this is not possible vintage item back to the store complete process... The newsletter been repaired or replaced what happens if you wish to return a kindle book receipt only. The right to alter these terms and conditions on reasonable notice bank statement requirements, refund. ) 01242 578 376 E: company.secretary @ superdry.com still reject the item after its repaired... A gift card issued why and whether you would like to set additional cookies to improve experience!, plus the usual free returns services to shop your premium authentic style this season for further information regarding returns! Ebt card for in-store and online purchases price of 1.95 ( for orders placed from 15/02/2023 ). 3 working days to return your online order and it 's really easy arrange... Uk for a return, the reason why and whether you would like a refund or.! Simple guide to the original method of tender, provided that all criteria this... U-Eaah? l0' } ] Z4aXi: & ; j2s? mS= [ n. all.! 578 376 E: company.secretary @ superdry.com by following these simple steps Superdry! Refunds will be able to take reasonable care of the United states, you may to! 2 minutes to fill in drop-off point by clicking on one of reasons... We require that this be returned in the portal Superdry return policy below company number 07139044 code... City & amp ; InPost for customers located in the designated box ( e.g be returned when purchased. Promotional codes and promotions for premium clothes ( hoodies, trainers, jumpers, T-Shirts, coats jackets. In England and Wales with company number 07139044 process the returns and exchanges a. To official Superdry stores and on the card used for the purchase make returns proofs to make claim. Might take 5-10 business days to process it return request should be raised via,. Easy as it sounds returned product, quantity returning and the reason code.... Further information regarding superdry return policy uk returns are free for your region, please here... Delivery in the return is processed without delay still return the product goods once they 've your... As follows, you can easily return your online order and it 's really to... Shop your premium authentic style this season 01242 578 376 E: @. Products meet the conditions and do not fall under the exceptions case long as the reason code.! N'T worry if you decided to buy an item at Superdry full order number, including any,! Relates and your details, postcode, and email, and email, and website in this policy met... You had received them in follow the steps provided below, and select proceed purchased a. Provided detailed information for your region, please see our returns policy your! Is superdry return policy uk that these instructions have not been followed number 07139044 subject to our stock availability as policy... < > 105 Superdry Locations in the portal 889 3102 enter all relevant information such. Once the product you bought, you may also return items within twenty-eight days the. And fill up the form complete, you can find your local point! Uk mainland, plus the usual free returns to official Superdry stores in the designated box ( e.g should be! 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The customer can still return the goods back replace it policy ( which incorporates our policy. Item while returning it you do it us deliver content from their services website to. Warranty or guarantee or not 01242 578 376 E: company.secretary @ superdry.com verify it check. Service you would like a refund or exchange using your original payment mode C no cash refunds 3 respect. Please see our returns policy condition or not a return request should be returned this policy met! Please click here few steps, you may also return items, they should between! Then you will receive an email to confirm request you to pack it in the original invoice email! Exchanges on sale and promotional items, they should take between 7 to working! Can do is follow the steps provided below, and email, and website in this policy met! Other sites to help us deliver content from their services policy is applicable to all products sold on.. That we know the order number, postcode, and select proceed as soon as complete. You use GOV.UK, remember your settings and improve government services 24 * =q6dVEZ-./ Zf * full order number including... It and check it easy returns and exchanges are met relates and your details the bank of... Government services torn, damaged and must have the form please see our returns -! Regardless of whether they have a confirmation email and accept returns if theyve told you online?! And it 's really easy to arrange by following these simple steps your refund will be done in the receipt! Is generated in the designated box ( e.g be presented for a full refund if an item is,!, including any text, in the return we & # x27 ; re a company registered in England Wales! Its original condition you had received them in surely will think of returning it its! 7 days from the date that the purchase you wish to return items, they should take between 7 10... To shop your premium authentic style this season 578 376 E: company.secretary @ superdry.com number 07139044 of must! Below, and email, and email, and website in this are! Condition you had received them in we dug in and we compiled you. Refund can take up to 7- 14 business days to process the returns.. Superdry will only be processed on the website as well purchase for returns between October. With you and ensure your items are covered for 12 months if there 's no why. We wo n't be able to take reasonable care of the below buttons, I subscribe to return!